PRIVACY NOTICE
Privacy Notice
Last Updated: September 20, 2026
This Privacy Notice describes how Livavixo, operated by Xiamen Qianqing Technology Co., Ltd., collects, uses, discloses, and otherwise processes personal information when you visit livavixo.com, make a purchase, create an account, communicate with us, or otherwise use our services.
1. Information We Collect
Depending on how you interact with Livavixo, we may collect several categories of information.
Identity and Contact Information
This may include your name, email address, telephone number, billing address, and shipping address.
Order and Transaction Information
This may include products ordered, transaction amounts, order history, delivery details, returns, refunds, and communications relating to purchases.
Payment Information
Payments may be processed through third-party payment processors.
We generally do not directly store complete payment-card numbers or card security codes on our own systems.
Account Information
If customer account functionality is available, we may collect login information, saved addresses, account preferences, and information associated with your customer account.
Device and Usage Information
We may collect technical information such as IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location derived from technical information, and website interactions.
Shopping Activity
We may collect information about products you view, searches, cart activity, purchases, and similar interactions in order to operate and improve our store.
Communications
If you contact customer service, submit feedback, or communicate with us in another way, we may retain the contents of those communications.
2. How We Use Your Information
We may use personal information to:
- Process and confirm orders.
- Process payments through authorized providers.
- Arrange shipping and delivery.
- Provide shipment and tracking updates.
- Process eligible returns, exchanges, or refunds.
- Respond to customer questions and requests.
- Maintain customer accounts.
- Prevent fraud, abuse, or unauthorized transactions.
- Operate and secure our website.
- Analyze website performance and customer interactions.
- Improve products, services, and customer experience.
- Personalize website content where permitted.
- Send marketing communications where permitted or where you have provided consent.
- Meet legal, tax, accounting, regulatory, and compliance obligations.
3. How We Disclose Information
We may disclose personal information to third parties when reasonably necessary to operate our business.
These parties may include:
Payment Processors
To process transactions and help prevent fraud.
Shipping and Logistics Providers
To prepare, transport, track, and deliver orders.
E-Commerce and Technology Providers
To provide website hosting, online-store functionality, security, analytics, and technical infrastructure.
Customer Service and Communications Providers
To assist us with customer communications, transactional messages, or marketing communications where permitted.
Analytics and Advertising Providers
Where legally permitted, we may work with providers that help us understand website performance, measure marketing campaigns, or deliver advertising.
Professional Advisers
We may disclose information where reasonably necessary to accountants, insurers, auditors, consultants, lawyers, and similar professional advisers.
Government or Legal Authorities
We may disclose information when required to comply with applicable laws, regulations, court orders, lawful governmental requests, or other valid legal processes.
Livavixo does not sell personal information for monetary consideration.
Certain privacy laws may define some advertising or analytics disclosures as a “sale,” “sharing,” or targeted advertising even when no money is exchanged. Where applicable, eligible individuals may exercise the choices described in our Your Privacy Choices page.
4. Cookies and Similar Technologies
Livavixo and our service providers may use cookies, pixels, local storage, tags, and similar technologies.
These technologies may be used to:
- Operate essential website functions.
- Maintain shopping carts.
- Remember customer preferences.
- Keep accounts signed in where applicable.
- Understand website traffic.
- Measure website performance.
- Improve security.
- Detect fraud.
- Personalize experiences where permitted.
- Measure or provide advertising where permitted.
You may manage certain cookie settings using your browser or any privacy preference tools made available through our website.
Disabling essential cookies may affect certain website features.
5. Marketing Communications
If you subscribe to Livavixo marketing communications, we may send you information about new collections, product launches, promotional offers, and brand updates.
You may unsubscribe at any time using the unsubscribe link contained in our promotional emails.
Even after opting out of marketing communications, we may continue to send transactional emails relating to purchases, shipping, refunds, customer service, or account security.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected.
This may include retaining information to fulfill transactions, provide customer service, maintain tax and accounting records, prevent fraud, resolve disputes, enforce agreements, or comply with legal obligations.
Retention periods may vary depending on the type of information and applicable law.
7. Data Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
8. International Processing and Transfers
Livavixo serves customers internationally.
Personal information may therefore be processed, transferred, or stored outside your country of residence, including in jurisdictions whose data-protection laws may differ from those in your location.
Where required by applicable law, we take reasonable steps designed to provide appropriate safeguards for international transfers.
9. Your Privacy Rights
Depending on where you live, you may have rights to:
- Request access to certain personal information.
- Request correction of inaccurate information.
- Request deletion of eligible information.
- Request information about how personal information is processed.
- Object to or restrict certain processing.
- Withdraw consent where processing relies on consent.
- Request data portability where applicable.
- Opt out of promotional communications.
- Opt out of qualifying targeted advertising, sharing, or sales where applicable.
We may need to verify your identity before completing certain requests.
10. Children's Privacy
Our website is intended for a general consumer audience and is not specifically directed toward children below the age at which they may independently consent to processing of their personal information under applicable law.
We do not knowingly collect personal information from children in violation of applicable law.
11. Third-Party Websites and Services
Our website may contain links to third-party websites or integrate third-party services.
Those services may operate under their own privacy policies and practices. Livavixo is not responsible for the privacy practices of independently operated third-party websites.
12. Changes to This Privacy Notice
We may update this Privacy Notice periodically to reflect changes in our business, technology, services, or legal requirements.
The latest version will be published on livavixo.com.
Contact Us About Privacy
For questions or privacy requests:
Email: service@livavixo.com
Livavixo is operated by:
Xiamen Qianqing Technology Co., Ltd.
Registered Address:
Unit 1102-37, No. 57 Chengyi North Street
Software Park Phase III
Xiamen Torch High-tech Industrial Development Zone
Xiamen, Fujian Province
China
Website: livavixo.com
Livavixo — Your privacy matters.
The reference site's Privacy Notice similarly covers customer information, payments, shopping activity, order fulfillment, service providers, and privacy controls.